In JOSÉ OSET y CÍA, S.L.U We advocate a responsible, ethical and professional corporate culture that complies with national and international legislation, as well as our internal regulations.

For this reason, we make an INTERNAL COMMUNICATION CHANNEL available to all our interest groups so that, in compliance with Law 2/2023 of February 20, regulating the protection of people who report regulatory infractions and the fight against corruption, , we can be informed in this way, guaranteeing the protection and confidentiality of the people who inform and those who appear involved.

Channel contact information

From this section you can locate the means of contact to present information:

  • Online form: to access the form click here
  • Phone: Requesting an appointment by calling the number 687580675
  • Email: Requesting an appointment by sending an e-mail to the email address
  • Through post mail to the address: Partida Llometa s/n 12210 Ribesalbes (Castellón). Including the following mention: "For the attention of the person responsible for the internal communication channel of JOSÉ OSET y CÍA, S.L.U."

What can be reported in this system?

Some examples are:

  • Immoral or illegal conduct and actions regarding the performance of work. For example: violating occupational risk regulations, compromising the safety and health of employees, as well as non-compliance with the procedures, policies and Code of Ethics developed by the company.

  • Thefts. Any type of robbery, theft or theft of other people's personal or work property.

  • Workplace and/or sexual harassment. Any type of abuse of power and workplace, sexual or other harassment through intimidation and oral, written or physical threats.

  • Discriminatory treatment or influence peddling. Conduct(s) carried out with the objective or consequence of violating the dignity of the person(s) and creating an intimidating, hostile, degrading, humiliating or offensive environment. Or the use of influence to create differences between people.

  • Fraud and corruption. Tax fraud, fraud, bribery, embezzlement, money laundering or any type of corruption.

Principles of the internal information system:

The management of the internal information system is based on the following principles:

  • Compliance with any legal requirement that affects the information presented

  • Execution of the internally defined procedures for this channel

  • Implementation of best practices in information management

  • Take into account the opinions and views of stakeholders

  • Promote a culture of continuous improvement for the channel

Conditions to take advantage of this channel:

This channel is open to all those who have professional or employment ties with this entity, as well as those who have ended their professional relationship, or are interns, volunteers, carry out internships or training periods, and even people who participate in selection processes, contractor staff and collaborators, among others.

How information is managed:

In short, once we receive your communication, you should receive an “acknowledgment of receipt” within 7 days. The ethical compliance department will carry out an initial evaluation of your communication to determine if it is suitable to be managed through this channel.

If not, you will be informed. If so, you will also be informed and the evaluation time will be 3 months. During the investigation you may be asked for clarifications or documentation necessary for the correct evaluation. Finally you will be informed of the way in which your case has been managed and resolved. All interested parties will be notified with the final conclusions within the deadlines established by law.

Confidentiality of communications:

All information exchange between the whistleblower and the entity is confidential, and secure communications are guaranteed throughout the process.

External communications:

It is also possible to report misconduct externally to a competent body (national or regional) that can receive and provide information. You can find contact information for each country, at your competent authority, typically, in the external communications section.

To consult our Internal Information System Management Policy, clickhere.